đŠ shipping questions
đ where do you ship from?
all orders are shipped from our facility in miami, florida.
đ which shipping carriers do you use?
we use ups or usps, depending on the destination and delivery time.
â±ïž how long does shipping take?
orders are usually processed within 1 to 2 business days. most packages arrive within 2 to 5 business days after dispatch.
đČ how much is shipping?
shipping is automatically calculated at checkout based on your location and order size.
đ do you offer free shipping?
yes, we offer free shipping on all domestic u.s. orders of $45 or more.
đ can i track my order?
yes. once your order is shipped, you will receive a confirmation email with a tracking number and link to follow your package.
âïž do you ship internationally?
yes, we ship all over the world.
đŠ what happens if my package is delayed or lost?
please email us at hello@alejothegardener.com. we will assist you promptly and make sure your issue is resolved.
đ can i change my shipping address after placing an order?
if your order has not shipped yet, send us an email as soon as possible at hello@alejothegardener.com so we can update the address.
đŹ for any other shipping-related questions, feel free to contact us at hello@alejothegardener.com
